Step 1
Upload your files to our server using our secure upload system that uses the latest encryption technology. It is as quick and easy to use as windows explorer and you can simply drag and drop multiple files for super quick upload.
Step 2
Add any formatting notes for the typist, your own document template or relevant instructions to ensure your work is completed to your specifications.
Step 3
Next, set your chosen deadline date and time that you require your work to be returned to you by.
Step 4
Our administration team will then contact you to confirm how you would like your transcriptions formatted, your deadline date and time and the price/rate for completing your work.
Step 5
Finally, sit back and relax as we email your finsihed work directly to your inbox.
Terms & Conditions |
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By and between Virtual Global Ltd (T/A Global Transcription Services), based in Glasgow, Scotland and the Customer. Reference herein to Customer shall be to a company, a business partnership, individual or sole trader to which Virtual Global Ltd directly provides its transcription services and where it is the recipient of any invoice resulting from services provided by Virtual Global Ltd. The parties agree to the following, which shall apply during the full term of this Customer Agreement. This Customer Agreement covers all services Customer has ordered, whether for its own use or for the use of its customers. Provisions of service Payments Payments are due within 7 days of the date of invoice. Overdue accounts will attract interest at 8% above Bank of England base rate in accordance with Late Payment of Commercial Debts (Interest) Act 1998, and charge £15.00 for each reminder that is sent after the due date. In the event of any cheque from Customer being refused by the bank, Customer will be responsible for all bank charges resulting from the returned cheque. Payments made via PayPal from foreign clients will be charged an additional 3% and credit/debit card payments will also incur an additional 4%. If the Customer fails to make any payment in full when it becomes due then, without prejudice to any other right or remedy available to IVirtual Global Ltd, Virtual Global Ltd shall be entitled to cancel any services and/or suspend any further services arranged for the Customer and terminate the Agreement between Virtual Global Ltd and Customer. Cancellation Liability Customer agrees to indemnify Virtual Global Ltd and keep it indemnified from and against all expenses, costs, damages and awards arising from any claims or actions brought or threatened against Virtual Global Ltd by parties alleging any misuse by Customer and/or its customers of IVirtual Global Ltd services and for any infringement of intellectual property rights or other applicable legislation (including, but without limitation, legislation governing the provision of goods or financial (or other services)). Virtual Global Ltd is not liable, nor do they guarantee or insure any tapes or CDs. The tapes or CDs remain the Customer's responsibility and IVirtual Global Ltd do not accept liability for any loss or damage, no matter how caused whilst the tapes or CDs are in the possession of IVirtual Global Ltd, in transit, or whilst the Customer is transporting them. Copyright Virtual Global Ltd shall be indemnified by the Customer in respect of any claims, costs and expenses arising out of any libellous matter or any infringement of copyright, patent, design of or any other proprietary or personal rights contained in any material transcribed for the Customer. Supply of service Pricing policy Changes to prices will only be levied where prior notification has been given by Virtual Global Ltd via electronic mail (email) and acceptance has been given by the Customer by return electronic mail (email). Confidentiality If required, a Confidentiality Agreement will be forwarded on request, either provided by Virtual Global Ltd or supplied by the Customer and signed by Virtual Global Ltd. Disputes This Agreement shall be subject to and construed and interpreted in accordance with Scottish law and shall be subject to the exclusive jurisdiction of the courts of Scotland. Entire agreement and understanding Notices Notices must be delivered personally or sent by prepaid recorded post, fax or by email to the address, fax number or email address most recently provided by Virtual Global Ltd for that purpose. Any notice that is served under this clause is deemed to be received: (a) upon receipt, in the case of deliveries by hand during business hours or by prepaid recorded post; (b) upon receipt of a fax confirmation slip, when sent by fax; and (c) upon receipt of an email confirmation notification. Waiver |
Testimonials
"Glasgow Caledonian University are very pleased Global Transcription Services met deadlines and from our part we have received very good customer service from the organisation and would be pleased to recommend it to others"
"Global Transcription Services provide exceptionally well priced and excellent transcriptions. They deliver on time and are easy and a pleasure to work with. I recommend them without reservation."
"Global Transcription Services were able to help with a large transcription at short notice and provided an excellent service, completing the transcripts ahead of schedule and the quality was excellent . The staff were courteous and helpful and I would have no hesitation in recommending them."
"We would recommend Global Transcription Services to anyone looking for a great service. We have used them for all of our transcription work and website copywriting. They deliver superb results on time every time."
"Global Transcription Services have provided The Forestry Commission with a valuable service that has freed up our resources so that we can concentrate on what we do best. Many hours of work, some complex, was undertaken and delivered on time to our satisfaction. We would recommend them."
