Step 1
Upload your files to our server using our secure upload system that uses the latest encryption technology. It is as quick and easy to use as windows explorer and you can simply drag and drop multiple files for super quick upload.
Step 2
Add any formatting notes for the typist, your own document template or relevant instructions to ensure your work is completed to your specifications.
Step 3
Next, set your chosen deadline date and time that you require your work to be returned to you by.
Step 4
Our administration team will then contact you to confirm how you would like your transcriptions formatted, your deadline date and time and the price/rate for completing your work.
Step 5
Finally, sit back and relax as we email your finsihed work directly to your inbox.
Guidelines |
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Click here to jump to Application Form First of all, thank you for supporting Global Transcription Services, we couldn't do it without you. We want to be a friendly company and develop long term working relationships not just with our clients, but also with you. We are therefore open to any suggestions or ideas you may have to improve on our service to you and our clients who, at the end of the day, are your clients too. If you could take the time to read this document, and fill in and return the form, we can get started on processing your application, setting you up with our online Scribemanager work-flow system and you can begin downloading voice files and transcribing! What is Scribemanager Scribemanager is our online work-flow management system for downloading voice files and uploading the finished transcripts. It manages 80% of our work-flow and will be the method used for alerting you to any work that is available for transcribing. Transcription jobs are allocated directly to individual typist or are offered out to groups of typists based on experience and qualifications. Jobs that are offered to groups function on a first come first served basis, so it is important you are attentive to your email inbox or log in to Scribemanager regularly to accept the jobs. Once you have filled in these forms, and should we accept your application, you will be set up on Scribemanager and an automated message will be sent to your email address with instructions on what to do next. The first action you will be asked to do is change your password. Only you will ever know your password and not even the technical support team can discover it, therefore it is important you remember it. However, should you forget it, all you need to do is contact us and we can issue you another password which will be sent to you via Scribemanager. All relevant information pertaining to the transcription, such as styles, layouts and rates of pay are stored in Scribemanager for you to view and read as and when you require. Any information or notes you need to add regarding the transcription, i.e. quality of recording, or any other details important to the work, can also be added there quickly and easily. It is important that this is kept up to date as there will probably be other people working on the same voice file or transcription and relevant information and notes can save us all a lot of time. It is important you get to know Scribemanager and feel comfortable using it. It really is simple to use, but if you do have any questions please just contact us and we will explain anything you need to know. Quality Quality is what Global Transcription Services is built on. If we do not provide the quality to our clients, we will lose them to another transcription company. We would prefer you take the extra time to check your work to be sure it is up to the high quality and accuracy our clients expect of us before uploading work to Scribemanager. If the work is not up to standard it will be sent back to you to be corrected, however, this is time consuming and will only be permitted in a few instances. If work continues to be sub-standard you will be taken off of our systems and may not get paid for the sub-standard work you have submitted. If you are ever not sure about the style of transcription required, then please contact us for clarification. We are always more than happy to help, and at the cost of an email or telephone call we can all make sure we work more efficiently and save us all time and money in the long run. Accepting Work As explained in the section on Scribemanager, work is distributed according to predefined rules. You may receive notification via email directly from Scribemanager, but it is important you regularly check on Scribemanager for new work to transcribe. A description of what the work entails will be available to view in the "Notes to Typist" window and "Transcript History" window for each job. The rate of pay per recorded minute will be displayed and the due date when the work needs to be completed by as well. Hopefully, all the information you would need to decide whether you want to accept the work will be available within Scribemanager for each job. However, should you require extra information, or have any questions, you can contact us directly and we will do our best to answer. Once a job has been accepted, you will have 20 minutes to check the voice file for quality of recording and to determine if it is the job you were expecting from the notes and description. If within this time you decide you wouldn't want to accept the work, you can contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it to cancel your request for the work and all we request is you explain the reasons as to why you wouldn't want to accept the work in case we need to be alerted to a problem there may be with the voice file, or type of work requested by the client. It is very important that should you cancel a request for work via Scribemanager you contact us within the allotted time so we can allocate the work to another team member. Failure to do this could cause us problems with our client's deadlines and your details may be taken off the Scribemanager system for future work. Availability We receive urgent work all the time and at some strange hours of the day or weekend. When informing us of your availability for work it is important you are accurate and are definitely available at the times you state. It is very time consuming to have to contact typists to send them urgent work only to discover they are not available to do the work, and precious hours can be lost waiting for response emails or making telephone calls. We will look favourably upon people who make our time working together with them enjoyable and efficient. In the application form we ask for your contact details, including telephone numbers, email addresses, Skype contact details, MSN contact details and/or any other form of quick contact you may use. You will receive more work if you are contactable at a moment's notice within the times you state you are available. Transcription Equipment We understand that people starting out in the transcription services industry may not have professional equipment such as foot pedals, etc. We obviously recommend that should you decide you like working as a typist you invest in good equipment, however, as an alternative and free option, you could choose to use a product called Express Scribe. Express Scribe is a very good alternative option to professional transcription equipment and can be downloaded for free from the following link- http://www.nch.com.au/scribe/ The instructions on how to operate Express Scribe appear when you load the software and it is simply controlled using hotkeys such as F4 to stop the recording, F9 to play, F7 to rewind, etc. The speed of the playback can be set as well, if you need the playback slower than normal speed. We must say that we do not hold any responsibility for downloading this software and how it may affect your computer. We have no link in any way with the company that provides the software and we receive no benefits in any form from them or anyone else linked in any way with the Express Scribe software. It is entirely up to you if you should choose to use it. Payment We make payments for all transcription work completed, proof checked, accepted and invoiced by the end of the following month via bank transfer or PayPal. Typing Test To establish a high level of professionalism and to ensure that typists benefit economically from working with us we require all applicants to have a certain level of accuracy and word per minute rate typing speed. It would be unfair of us to expect someone new to transcription work to take the time and invest energy in transcribing documents only to discover that it takes longer than they expected to complete the work and eventually don't make a good hourly rate of pay. Suggestions/Ideas We are a friendly company and would like to create a community of transcription professionals who are like minded in the desire to provide fast, friendly and professional transcription services. We want to make your experience of working with us a great one where you gain the full advantage of working from home as your own boss. We know that you probably come to us with vast experience and valuable knowledge and we don't claim to know it all, far from it. Instead we are open-minded and open to your suggestions for any ideas you may have for improvement on our services to you and to our clients. If you have any ideas, no matter how small or even if you think them to be trivial or silly, please feel free to speak to us or contact us and let us know what you think and have to say. We value your efforts and energy and especially your opinion. Application Form |
Testimonials
"Glasgow Caledonian University are very pleased Global Transcription Services met deadlines and from our part we have received very good customer service from the organisation and would be pleased to recommend it to others"
"Global Transcription Services provide exceptionally well priced and excellent transcriptions. They deliver on time and are easy and a pleasure to work with. I recommend them without reservation."
"Global Transcription Services were able to help with a large transcription at short notice and provided an excellent service, completing the transcripts ahead of schedule and the quality was excellent . The staff were courteous and helpful and I would have no hesitation in recommending them."
"We would recommend Global Transcription Services to anyone looking for a great service. We have used them for all of our transcription work and website copywriting. They deliver superb results on time every time."
"Global Transcription Services have provided The Forestry Commission with a valuable service that has freed up our resources so that we can concentrate on what we do best. Many hours of work, some complex, was undertaken and delivered on time to our satisfaction. We would recommend them."
